Vanness / Brackenridge Group
has a worldwide reputation for identifying and benchmarking industry or process best practices. The company' s benchmarking expertise covers a number of focus areas
- 'Best of breed' / Best practice identification
- Process re-engineering
- Performance measurement
- Business intelligence
- Technology comparisons
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Examples of benchmarking assignments:
An international survey of performance measures in the public transit industry and ratings of performance was sponsored by a group of Asian public transit agencies who were setting up a performance measurement data base, rating, and reporting system for the following groupings:
- Bus
- Light Rail
- Heavy Rail
Each of the following freight railroad benchmark surveys and industry reports was a separate engagement sponsored by a Class I railroad:
- Overall financial, market and operations performance
- Workforce employment by function and productivity levels
- Administration employment levels and performance
- Information Technology strategy
- Real Estate asset management strategies
- Marketing Support Services strategies and effectiveness:
- Industrial Development
- Logistics and Cargo Flow
- Customer claims
VANNESS / BRACKENRIDGE GROUP
developed a database and techniques for analysis and reporting of North American Transit and Intercity Passenger operations:
- Service levels, quality and performance
- Revenue yields and economic returns
- Cost effectiveness and efficiencies
- Cost and employee productivity indicators by function
For More Information Please Contact:
J. Chris Rooney
Vanness Company Inc.
Phone (904) 280-1898
FAX (904) 280-1899
E-Mail: vanco@mediaone.net